Privacy Policy

Effective Date: January 13, 2025

HQ Precision, LLC ("HQ Precision," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy applies to our website, https://www.hqprecision.com (the "Website"), and explains how we collect, use, and safeguard your information. By accessing and using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Website.

1. Information We Collect
a) Information You Voluntarily Provide

You may choose to provide personal information ("Personal Information") when interacting with our Website. This may include, but is not limited to:

  • Contact details (e.g., name, email address, phone number) when subscribing to newsletters or filling out forms.
  • Payment information when purchasing products or services. 
  • Information provided when submitting inquiries or participating in surveys, contests, or promotions. 

You are not obligated to provide Personal Information. However, declining to do so may limit your access to certain Website features or services.

b) Automatically Collected Information

When you use our Website, we may automatically collect certain information, such as:

  • IP address, browser type, operating system, and device information.
  • Pages viewed, time spent on the Website, and other usage data. 
  • Cookies and similar technologies to enhance your experience and analyze Website performance (see Section 5 below). 

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders, including payment processing and product delivery.
  • To respond to inquiries, provide customer support, and improve Website functionality. 
  • To send newsletters, promotional materials, or updates (with your consent). 
  • To analyze Website performance and enhance user experience. 
  • To comply with legal obligations or enforce our terms of use. 

3. Information Sharing

We do not sell or rent your Personal Information. However, we may share your information in the following circumstances:

  • Service Providers: We may share limited information with third-party service providers for payment processing, order fulfillment, and marketing.
  • Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights. 
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. 

4. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. These small files are stored on your device to collect information about your preferences.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Essential for basic Website functionality.
  • Performance Cookies: Analyze site traffic to improve performance. 
  • Targeting Cookies: Display personalized ads based on your browsing behavior. 

You can adjust your browser settings to manage or disable cookies. However, disabling cookies may impact Website functionality.

5. Data Security

We implement reasonable security measures to protect your Personal Information from unauthorized access, disclosure, or misuse. However, no online platform is 100% secure. You use our Website at your own risk.

6. Minor's Privacy

Our Website is not intended for minors under 18 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, please contact us at salesandservice@hqprecision.com.

7. Your Rights and Choices

You may request to access, update, or delete your Personal Information by contacting us at salesandservice@hqprecision.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy on this page with an updated "Effective Date." Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: HQ Precision, LLC at salesandservice@hqprecision.com.

This Privacy Policy reflects our commitment to transparency and user privacy while addressing specific operational needs for HQ Precision, LLC. If there are additional details or customization requests, feel free to share them!